Shegaw Anagaw Mengiste


USN Handelshøyskolen
Institutt for økonomi, historie og samfunnsvitenskap
Campus Vestfold (C3-112)
I am currently an Associate professor at the University of South-Eastern Norway. I also worked at Aalborg University and ITU (IT University of Copenhagen). My research focuses in the following IS domains: IS/IT innovation, Health Information Systems, digitization of public sector organizations, IT Governance and management, Internet of Things & smart cities. I have published in different journals and conferences in the IS field. My course work covers a wide range of topics including: Database systems, IT Management, Governance and leadership including:IS innovation and entrepreneurship, Enterprise systems and information management, Business intelligence and knowledge management, Internet based Resources, Management of Information Systems. Personally, I am committed to an interdisciplinary approach to scholarship and teaching.


  • Teaching:
    • Managemnet Information Systems
    • Database Systems
    • Internet-based resources
    • Enterprise systems
  • Supervsing Masterr and PhD students
  • Research


   Object oriented Programming:  Visual BASIC, C++ , C#, .Net

¨       Database Management systems: Microsoft    SQL Server 2012, 2014; MYSQL, MS-Access

¨       Enterprise systems and information management (SAP, MS Dynamics, CRM)

¨       Business Intelligence (BI) & Big Data Analytics (Actian, Yellowfin, SAS, MS Data Warehousing)

¨       Object oriented analysis and design

¨        Data warehousing and data mining (Decision tree, Neural Networks)

¨       Web development using different tools such as HTML, XML, JSON, Jumla, Wordpress,  PHP

¨       Operating systems:  MS WINDOWS XP , Windows 7, Windows 8.1; Mac OS

¨       Enterprise architecture and enterprise design (TOGAF)


¨       Agile Methods (Scrum, Extreme programming)

¨       Work process Modeling (Work system Method, Workflow   modeling, BPR, BPML; LEAN)

¨       IT Service Management (ITIL)

¨       IT Management, strategy and Governance

¨      Project Management (PMBOK, PRINCE 2)

¨    Research Methods & Approaches (Interpretive case study, Critical research, Engaged scholarship)

Theoretical concepts (Organizational learning, Social worlds theory, Institutional theory, sense making theory, structuration theory, sense making theory



Feb. 2005 to Nov. 2009  PhD in Information Systems, Department of Informatics, University of Oslo, Norway.

Sept. 2000- June2002   M.Sc. in Information Science, Department of Information Science, Addis Ababa University, Ethiopia.

Sept. 1996-July 1998 B.Sc. in Information Science, Department of Information Science, Addis Ababa University, Ethiopia.

Work Experience: 

Aug 2015-  Associate Professor at University College of South-East Norway, Norway.

Feb. 2014- July 2015  Assistant profesor at IT University of Copenhagen (ITU), Copenhagen, Denmark

Dec. 2010- Jan. 2014 Assistant Professor at Aalborg University, Aalborg, Denmark.

Oct. 1998- Janu. 2004. Lecturer at Addis Ababa University, Addis Ababa, Ethiopia





1.      Mohammedjud Hassen Ahmed, Adina Demissie Bogale, Binyam Tilahun, Mulugeta Hayelom Kalayou, Jorn Klein, Shegaw Anagaw Mengiste & Berhanu Fikadie Endehabtu . (2020). Intention to use electronic medical record and its predictors among health care providers at referral hospitals, north-West Ethiopia, 2019: using unified theory of acceptance and use technology 2(UTAUT2) model. BMC Medical Informatics and Decision Making , Volume 20, Article number: 207 (2020).

2.      Kirubel Biruk Shiferaw, Binyam Chakilu Tilahun, Berhanu Fikadie Endehabtu, Monika Knudsen Gullslett & Shegaw Anagaw Mengiste. (2020). E-health literacy and associated factors among chronic patients in a low-income country: a cross-sectional survey. BMC Medical Informatics and Decision Making , volume 20, Article number: 181 (2020)

3.      Solomon A. Nurye, Temtim A. Desta, and Shegaw A. Mengiste. (2020). Perceived Benevolence Trust, Perceived Competence Trust, and Onshore Information Sytems Development Project Success. In:  The Proceedings of the Fourteenth International Conference on Digital Society, November 21 – 25, 2020, Valecia, Spain.

4.        Mengiste, Shegaw A.  & Holmstedt, V. (2019).  Workarounds in the Use of ERP System in SMEs:  Case Study from Automotive Industry in Norway.  ACHI 2019 : The Twelfth International Conference on Advances in Computer-Human Interactions

5.      Holmstedt, V. & Mengiste, Shegaw A. (2017). Analysing the Need for Training in Program Design Patterns - An empirical exploration of two social worlds. I: SOFTENG 2017, The Third International Conference on Advances and Trends in Software Engineering. International Academy, Research and Industry Association (IARIA) 2017 ISBN 9781612085531. s. 51-58.

6.      Holmstedt, V. & Mengiste, Shegaw A. (2017). The Importance of Program Design Patterns Training. I: 2017 IEEE 24th International Conference on Software Analysis, Evolution, and Reengineering (SANER). IEEE 2017 ISBN 978-1-5090-5501-2. s. 559-560.

7.      Holmstedt, v. & Mengiste, Shegaw A. (2017). Why and how Practice impacts Confidence in introductory object oriented programming Courses. MDIS 2017, Conference on Modelling and Development of Intelligent Systems; 2017-06-23 - 2017-06-25.

8.     Ulrich, F.; Mengiste, Shegaw A.; Muller, S. (2015). Idea Multiplication and Technological Innovation during Evaluation: The Case of Two Danish Organizations. Communication of the Association of Information Systems (CAIS), 37(47):   949-974

9.   Mengiste, Shegaw A. & Aanestad, M. (2013). Understanding the Dynamics of Learning across social worlds: A case study from introducing IS in the Ethiopian public health care system. Information and Organization, 23(4): 233-257

10.   Nielsen, Jeppe A. & Mengiste, Shegaw A. (2014). Understanding the diffusion and adoption of mobile IT across social worlds: Experiences from Danish Elderly Home Care. Health Informatics Journal, 20(2): 87-103.

11.   Mengiste, Shegaw A. ; Kræmmergaard, P.;  & Hansen, B. (2014). Intra and inter-organizational learning from benchmarking IS services: A case study from Danish Municipalities. Scandinavian Journal of Information Systems (3nd round of revision).

12.   Ulrich, F.; Mengiste, Shegaw A.; Muller, S. (2014). Idea Multiplication and Technological Innovation during Evaluation: The Case of Two Danish Organizations. Journal of the Association of Information Systems (JAIS) ( 2nd round of revision).

13.   Mengiste, Shegaw A. (2014). Information Systems Development as Negotiated Order: A case study of implementing Computer-based Health Information system (HIS) in a developing country context. Submitted to: Electronic Journal of Health Informatics (eJHI).

14.   Mengiste, Shegaw A. (2010). Analyzing the Challenges of IS implementation in public health institutions of a developing country: the need for flexible strategies. Journal of Health Informatics in Developing countries, 4(1): 1-17.

15.   Kimaro, Honest C., Mengiste, Shegaw A. & Aanestad, M. (2008). Redesigning Health Information Systems in Developing Countries: The Need for Local Flexibility and Distributed Control. Public administration and Development, 28: pp. 18-29.

16.   Ulrich, F. & Mengiste, Shegaw A. (2014). The challenges of creativity in Software Organizations. Proceedings of the  IFIP WG 8.6 Conference June 2-4, Aalborg University, Aalborg, Denmark.

17.   Mengiste, Shegaw A. (2013). Globalization and ICTs: potentials and Challenges to the public health care sector of developing countries. American Conference on Information Systems (AMCIS), Chicago, Illinos, USA.

18.   Mengiste, Shegaw A. & Gitte Tjørnehøj (2013). Applying Scandinavian ISD&I principles in an African Context: Opportunities and Challenges. IRIS conference, Oslo, Norway.

19.   Hansen, L. K. & Mengiste, Shegaw A. (2012). IT project portfolio management: Modularity problems in a public organization. Accepted for: The 35th Information Systems Research Seminar in Scandinavia (IRIS 2012).

20.   Mengiste, Shegaw A.;  Kræmmergaard, P.;  & Hansen, B. (2011). Intra and inter-organizational learning from benchmarking IS services: A case study from Danish Municipalities. Pre-ICIS conference, Shanghai, China.

21.   Mengiste, Shegaw A. (2008). Analyzing the Role of Multi-level Learning in Implementing computerized HIS in Developing Countries: Case Study from Ethiopia. IRIS 31, Åre, Sweden.

22.   Shaw, V.; Mengiste, Shegaw A.; Braa, J. (2007). Scaling of Health Information Systems in Nigeria and Ethiopia- Considering the options. In….Proceedings of the IFIP W.G 9.4 on taking stock of e-development. Sao Paulo, Brazil.

23.   Mengiste, Shegaw A. (2007). Transition Strategies in Implementing Computerized HIS in the Ethiopian Public Health Care system: Dealing with the Challenges. IRIS 30 Tampere, Finland.

24.   Mengiste, Shegaw A. & Nielsen, P. (2006). Scaling Health Information Systems in Developing Countries: On the Essence of being Installed Base Friendly.  IRIS 29, Helsingør, Denmark

25.   Mengiste, Shegaw A. (2005). Challenges and opportunities of Implementing District-based Health Information System in Ethiopia: A Case Study from Benishangul-Gumuz Region. In Bada, A. & Adelakun, O. (eds.). Proceedings of the IFIP W.G 9.4- Working conference on enhancing human resource development through ICT. Abuja, Nigeria.


1. Mengiste, Shegaw A. (2010). Shaping Technology across Social Worlds: Understanding Learning Dynamics in Implementing computerized IS in the Ethiopian Public Health System.  University of Oslo, Department of Informatics, Faculty of Mathematics and Natural Sciences. PhD Dissertation.

2.  Mengiste, Shegaw A. (2002). Application of Data mining Technology to Predict Child Mortality patterns: The case of BRHP (Butajira Rural Health Project). Addis Ababa University, Department of Information Science, Addis Ababa: Ethiopia. MSc Thesis

3.  Mengiste, Shegaw A. (1998). Computer-based Information services for the Dissemination of Medical Information in Central Medical Library of Addis Ababa             University.   Addis Ababa University, Department of Information Science, Addis Ababa: Ethiopia. Senior Essay.


Project Work:


1.     Striving for Excellence through Action Research and Capacity building in eHealth (SEARCH)-  NORPART-2018/10032, 5Million NOK (2019 to 2013).  I am the project coordinator for SEARCH project. SEARCH is a student& staff mobility project aiming to: support international student mobility between University of Gondar(UoG), University of South-Eastern Norway (USN) & University of Oslo (UiO); improve health informatics curriculum at the partner institutions; internships at joint partners, joint curriculum development, joint student supervision and joint high quality action research. The project will result in coordinated health informatics curriculum through 5 new or revised courses; 46 Master and 12 PhD student exchanges (involving coursework, co-supervision and internships); 4 master student and faculty seminars; and 20jointly written scientific papers.

2.     BETTEReHEALTH- Better eHealth for Better helath- H2020 ( funded from 2021- 2023)- (BETTEReHEALTH) is a coordination and support action (CSA) funded under the Societal challenge 1 Health. SINTEF coordinate and there are 6 partners  in Europe (including USN) and 5 partners in Africa.  I am a project coordinator for USN and USN business school  has 128 050 euro from the total 1.995 Million Euro.

BETTEReHEALTH stands for "Better e-health for better health" and will work with the commitments, strategies and needs of low and lower middle income countries (LLMICs) and regions in Africa to provide better health to their citizens. The project will do  that by using a bottom-up approach to coordinate and support the utilization and further development of existing strategic partnerships on e-health deployment. BETTEReHEALTH is a consortium of African and European partners that are e-health stakeholders (hence bottom-up), with diverse background and roles (balancing health, technical and policy viewpoints), with extensive experience in the field and with first-hand knowledge of the local context. The project will establish  four regional hubs covering the different regions of the African content, and through them we will ensure the extensive involvement of participants from African LLMICs, and the broad dissemination of the project activities and outputs to the relevant actors. Our activities include the coordination and implementation of registries for e-health solutions and e-health policies while in parallel supporting and organizing activities and workshops that will address the human, technical and public policy factors that are related to the successful implementation of e-health in LLMICs in Africa. The knowledge produced by these activities will be used to develop an e-health policy roadmap and strategic implementation plans for four African LLMICs. The strengths of our proposal are the diversity of the involved partners that will contribute to an interdisciplinary approach (including health, technical and policymaking actors), the emphasis on evidence-based policymaking guaranteed by the academic and research partners, and the strong local involvement ensured by the four regional hubs.

3.     #59900 Nurturing SDGs through Higher Education Capacity Building in Ethiopia- NURTURE is a capacity-building project within Sub-Programme 1: Education and Teacher Training. The project improves the capacity of three education programs (eHealth,  informatics, and special needs) in five universities in Ethiopia and two universities (USN and UiO)  and one research institute in Norway.  I am the project coordinator for  this project  and has a project budget of 20 Million NOK.

 Reviewer & Associate editor:

1.  Associate Editor for IFIP 9.4 2015 conference

2.  Reviewer for Government Information Quarterly

3.  Reviewer for ICIS conference

4.  Reviewer for Journal of Health Informatics

5.  Reviewer for ECIS conference

6.  Reviewer for the Scandinavian conference on Information Systems (SCIS)

7. Reviewer for e-government Journal

8. Reviewer for African Journal of Information Systems (AJIS)

9. Reviewer for Journal of Information Systems in Developing Countries (JISDC)