Rocky Mahmud will defend his thesis for the degree of Doctor of Philosophy (PhD) at the University of South-Eastern Norway.

He has completed the doctoral programme in management at USN School of Business at the Department of Business, History and Social Sciences.
All interested are welcome to attend the trial lecture and the defence of the thesis.
Summary
This dissertation explains the evolving scaling process of autonomous solutions (AS) markets through various phases and timelines.
This thesis examined sixteen small and medium-sized AS providers and their value creation partners to understand the process of AS market scaling. This investigation resulted in a novel framework for scaling markets for AI solutions such as AS and similar innovative digital technologies.
A major finding of this research is that companies should invest in developing a clear market growth strategy alongside technology development to ensure their business processes match current market trends. Such a strategy formulation may be effective when companies focus on understanding their market conditions and conceptualize their business model to meet customer preferences.
Another significant finding of this research is that continuous optimization of the business process helps companies adapt to changing market conditions. While optimizing the business model is often a complex endeavor, particularly for autonomous solutions, companies may achieve it by emphasizing alignment of the interests of multiple partners. This thesis also finds that companies need to develop key ecosystem management capabilities to support the rapid expansion of the AS markets.
Based on these findings, this dissertation makes significant contributions to scholarly research and practice:
- This thesis expands academic discussions by proposing a scaling framework for AS, highlighting three phases—strategic evaluation, process optimization, and ecosystem-enabled scaling—and identifying key activities and goals startups must achieve.
- This thesis advances the theories on scaling by examining the influence of strategy, business model innovation, and ecosystem management approaches.
Practical Implications:
The proposed scaling framework offers guidance to help founders and managers of companies that provide innovative and sustainable digital solutions, like AS, expand their markets.
It also offers significant policy implications for policymakers to adopt to ensure the safe, trustworthy, and risk-free adoption of autonomous solutions across industries.